Frequently Asked Questions
Basic Information
Desert Village Townhomes stands out among apartments and townhomes in Santa Clara by offering a combination of direct access to the Lava Flow Trailhead and a location less than 10 minutes from Snow Canyon State Park, thoughtfully designed townhomes, and on-site amenities such as a year-round pool, hot tub, pickleball courts, a playground, and a putting green. Residents benefit from convenient access to Gubler Park, Harmons Grocery, Ace Hardware, and Southern Utah outdoor recreation along with a professionally managed living experience.
The leasing office at Desert Village Twnohomes is open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM; the office is closed Sunday.
The leasing team at Desert Village Townhomes can be reached by phone at 435-216-5053, or through the online contact form on the Contact Us page.
Renters insurance is required at Desert Village Townhomes, subject to the lease terms and community policy. Residents may use their own renters insurance provider or enroll in the renters insurance program offered by the community and pay for it with their monthly rent.
Desert Village Townhomes offers a resident referral program for current residents, subject to program terms, eligibility, and availability. Residents should contact the leasing office for current referral details and information about the resident referral bonus for referring friends or family who move into the community.
Desert Village Townhomes does not have a waitlist because there are available apartments for rent.
Desert Village Townhomes is a smoke-free community. Smoking and vaping are prohibited inside townhomes and community spaces and must take place at least 100 feet away from buildings in accordance with community policy.
The leasing team at Desert Village Townhomes supports English. Spanish-speaking assistance may be available depending on staffing and resources. Prospective residents should contact the leasing office to confirm current language support options.
Tours and Availability
Prospective residents can schedule a tour of Desert Village Townhomes by contacting the leasing office or using the online tour scheduling tool.
Desert Village Townhomes offers virtual, live video, and in-person guided tours, depending on scheduling availability. Prospective residents should contact the leasing office to confirm current tour options.
Prospective residents at Desert Village Townhomes may be able to tour a specific floor plan, townhome view, or similar layout, depending on current availability and access. The leasing office can help identify the best touring option based on what is open for viewing.
Desert Village Townhomes offers Saturday tours from 10:00 AM to 5:00 PM, depending on staffing and leasing office schedules.
A valid government-issued photo ID is required for tours at Desert Village Townhomes. Each prospect must also complete the required brokerage registration form by scanning a QR code before beginning the tour.
Current townhome availability at Desert Village Townhomes can be viewed on the Floor Plans page or confirmed with the leasing office. Availability may change quickly based on applications, move-ins, and upcoming vacancies.
Current rent specials and move-in promotions vary based on apartment availability. Prospective residents should contact the leasing office or check the property website for the latest leasing incentives.
Floor Plans and Apartment Features
Desert Village Townhomes offers a variety of townhome floor plans in Santa Clara, including two-bedroom and three-bedroom layouts.
Square footage at Desert Village Townhomes varies by floor plan, with townhomes ranging from approximately 1,228 to 1,819 square feet. The Juniper is 1,228 square feet, the Marigold is 1,597 square feet, the Sage is 1,608 square feet, and the Sego Lily is 1,819 square feet. Prospective residents can review individual floor plans for layout details, room dimensions, and overall townhome size on the floor plans page.
Townhomes at Desert Village Townhomes may include finishes such as granite countertops, upgraded finishes, Energy Star appliances, deep soaking tubs, walk-in closets, abundant natural light, and stainless steel appliances in select homes, with the Sego Lily floor plan offering upgraded stainless steel appliances. Finishes can vary by townhome and floor plan.
Townhomes at Desert Village Townhomes include an in-home full-size washer and dryer. Residents should confirm specific in-home laundry features with the leasing office.
Townhomes at Desert Village Townhomes are equipped with central air conditioning and gas heating to support year-round comfort in Santa Clara. Each home also includes a smart thermostat.
Select townhomes at Desert Village Townhomes include features such as patios, private back patios on all three-bedroom floor plans, and fully fenced private backyards in select townhomes. The fenced yards are under construction and will become available as an added community feature.
Townhomes at Desert Village Townhomes include smart-home features such as smart thermostats and smart locks. Smart-home availability may vary by townhome type and community technology requirements.
Desert Village Townhomes offers accessible apartment features and step-free routes in select areas of the community. Prospective residents who need accessible features should contact the leasing office to discuss available options and accommodations.
Location and Neighborhood
Desert Village Townhomes is located in Santa Clara, Utah, offering convenient access to local shopping, dining, outdoor recreation, and transportation routes. Its location provides direct access to the Lava Flow Trailhead and is less than 10 minutes from Snow Canyon State Park, making it easy for residents to enjoy Southern Utah's outdoor attractions.
Desert Village Townhomes is located within the Washington County School District. Residents should verify school boundaries, enrollment requirements, and assignment details directly with the school district because attendance zones may change.
Parks near Desert Village Townhomes include Gubler Park, giving residents access to open green space, sports fields, a splash pad, playgrounds, walking paths, and community events in Santa Clara.
Within about 10 minutes of Desert Village Townhomes, residents can find fitness options such as Summit Athletic Club, where residents receive an exclusive membership discount through the community partnership, and grocery shopping at Harmons Grocery located next door.
Nearby points of interest around Desert Village Townhomes include Snow Canyon State Park, the Lava Flow Trailhead, Gubler Park, Harmons Grocery, Ace Hardware, and Southern Utah's outdoor recreation destinations. This location helps residents stay connected to recreation and everyday conveniences in Santa Clara.
Nearby pet-related services around Desert Village Townhomes include Bone Appetit Natural Pet Pantry, and Archie H. Gubler Park, helping residents care for pets close to home.
Lease Terms & Fees
Rent at Desert Village Townhomes varies based on the townhome floor plan, square footage, location within the community, interior features, and current market availability. Prospective residents should check current pricing online or contact the leasing office for the latest rent ranges.
Desert Village Townhomes offers lease terms such as 12-month leases, with short-term lease options available for an additional monthly fee.
The standard security deposit at Desert Village Townhomes is $750. Residents should contact the leasing office to learn about any available alternatives and eligibility requirements.
When signing a lease at Desert Village Townhomes, residents may be charged a $65 application fee per adult applicant, a $200 administrative fee due at the time of application, the required security deposit, and other required move-in costs. Specific one-time fees should be reviewed with the leasing team before lease signing.
Monthly rent at Desert Village Townhomes includes the townhome. Recurring monthly costs not included consist of resident-paid electric and gas utilities, common area utility charges, the required $110 monthly media package, pet rent when applicable, and any other resident-selected services. Costs vary by townhome and lease terms.
Early termination at Desert Village Townhomes is governed by the lease agreement and includes a $6,000 lease buyout fee, in accordance with the terms of the lease. Residents should review the lease carefully and contact the leasing office for guidance on the process.
Lease renewals at Desert Village Townhomes are offered prior to the lease end date, with notice timing and renewal pricing provided in accordance with the lease terms and local requirements. Renewal options may vary based on market conditions and townhome availability.
Application and Screening Requirements
To apply for an apartment at Desert Village Townhomes, complete the online application or work with the leasing office to submit the required forms and supporting documents. Applicants are typically asked for identification, income information, and consent for screening.
Application approval timelines at Desert Village Townhomes typically depend on document completion, identity verification, and screening turnaround times. Processing times can vary based on weekends, holidays, or incomplete applications.
Qualification requirements at Desert Village Townhomes include a minimum monthly household income of 2.5 times the monthly rent, credit history review, background screening, rental history, and other criteria listed in the rental requirements.
Desert Village Townhomes accepts qualified guarantors for applicants who do not independently meet the income requirements, subject to the community's rental criteria. Guarantors may help support applicants who do not independently meet the income requirements.
Background checks are required as part of the standard apartment application process at Desert Village Townhomes. Screening also includes credit review and income verification in accordance with the community's screening criteria.
Application and administrative fees at Desert Village Townhomes include a $65 application fee per adult applicant and a $200 administrative fee. Application fees and administrative fees are non-refundable. If an application is denied, the application fee is not refunded because it covers the cost of processing and screening.
Roommates at Desert Village Townhomes can apply for the same apartment home by having one applicant begin the application and invite the remaining roommate or roommates to apply.Â
If an application for Desert Village Townhomes is not approved, the applicant will receive an Adverse Action (denial) letter outlining the decision in accordance with applicable screening and fair housing requirements. Application fees are not refunded because they cover the cost of processing and screening.
Payments and Rent
Residents at Desert Village Townhomes can pay rent through the Bilt Resident Portal. The community also accepts cashier's checks and personal checks in the leasing office. Cash, credit or debit card payments, and money orders are not accepted in the leasing office for monthly rent payments. Move-in payments must be made with certified funds.
Desert Village Townhomes does not offer flexible payment options or plans.Â
Additional fees associated with paying rent at Desert Village Townhomes can include a late fee equal to 10% of the base monthly rent on delinquent accounts in accordance with the lease agreement.
Desert Village Townhomes offers electronic statements and autopay through the resident's Bilt account.Â
Utilities and Internet
Utilities at Desert Village Townhomes are not included in rent. Residents are responsible for establishing and paying their electric and gas accounts directly with the utility providers. Common area utility charges and the required media package are billed directly through the property.
Typical monthly utility costs at Desert Village Townhomes depend on the floor plan, occupancy, seasonal usage, and local provider rates.
Desert Village Townhomes offers high-speed Quantum Fiber Internet through the required media package. The required media package is billed directly through the property at $110 per month.
Internet service at Desert Village Townhomes is provided through Quantum Fiber, which offers high-speed fiber internet as part of the required media package.
Parking and Transportation
Parking for residents at Desert Village Townhomes includes an attached two-car garage and a private driveway with each townhome. The community also offers two designated guest parking areas conveniently located throughout the property. Assignment rules and additional parking availability vary by community policy.
Every townhome includes an attached two-car garage and private driveway at no additional cost.
Desert Village Townhomes does not offer electric vehicle charging stations.
Desert Village does not have bike storage available.
Amenities and Property Features
On-site amenities at Desert Village Townhomes include a year-round swimming pool and hot tub, pickleball courts, a putting green, a playground, and monthly resident events. Residents also enjoy direct access to the Lava Flow Trailhead and convenient package delivery directly to each front door.
Desert Village Townhomes has a year-round swimming pool and hot tub for residents. The pool and hot tub are open daily from 10:00 AM to 10:00 PM, subject to posted community rules and policies.
Desert Village Townhomes does not have an on-site fitness center. Residents are located approximately 10 minutes from Summit Athletic Club and receive an exclusive membership discount through the community partnership.
Desert Village Townhomes does not have an on-site clubhouse.
Desert Village Townhomes does not have an on-site coworking or business center.
Package delivery at Desert Village Townhomes is made directly to each resident's front door for added convenience.
Desert Village Townhomes offers monthly resident events throughout the year, providing opportunities for neighbors to connect and helping foster a welcoming community atmosphere.
We do not offer this feature yet.
Desert Village Townhomes does not have an on-site dog park. The community welcomes pets and select townhomes feature fully fenced private backyards.
Pet Policy
Desert Village Townhomes allows up to two pets per home, including cats and dogs. The pet policy includes a $200 refundable pet deposit per pet, a $300 non-refundable pet fee per pet, $45 monthly pet rent per pet, and a required $30 Pet Screening fee per pet. Breed restrictions apply.
Service animals and support animals at Desert Village Townhomes are handled in accordance with applicable laws and community procedures. Residents who need an accommodation should contact the leasing office regarding documentation and the approval process.
Maintenance and Emergency Requests
Residents at Desert Village Townhomes can submit a maintenance request through the resident portal, or by contacting the leasing office. Submitting complete details helps the maintenance team respond more efficiently. Emergency maintenance is available 24/7 for after-hours emergencies. Residents should call the leasing office and follow the after-hours prompts for urgent maintenance service.
Maintenance response times at Desert Village Townhomes depend on the type of issue, service priority, parts availability, and staff scheduling. Routine maintenance requests are typically completed within 1–2 business days, while emergency requests are prioritized based on severity.
Emergency maintenance issues at Desert Village Townhomes generally include situations such as fire, flooding, or other life-safety emergencies. Residents should use the after-hours emergency maintenance service only for qualifying urgent maintenance issues and follow the property's emergency maintenance procedures.
Desert Village Townhomes provides preventive maintenance services including quarterly unit inspections, HVAC air filter replacement, smoke detector battery replacement as needed, and general inspections to identify maintenance concerns before they become larger issues. The community also provides weekly exterior pest control with interior pest control scheduled as needed.
Move-in and Move-out
Before move-in at Desert Village Townhomes, each home undergoes a comprehensive make-ready process that includes professional cleaning, carpet cleaning, a detailed maintenance inspection, and a final quality inspection completed by management to ensure the home is move-in ready.
Desert Village Townhomes provides a Move-In Inventory & Condition Form for residents to document the condition of the home during their move-in walkthrough. The community also completes an internal move-in checklist during the make-ready process.
Move-out requirements at Desert Village Townhomes include providing a 60-day written notice, contacting utility providers to schedule service disconnection or transfer, completing the required cleaning expectations, following the move-out instructions, and returning the home according to community standards. Residents receive a detailed move-out checklist after submitting notice.
Deposit refunds at Desert Village Townhomes are handled according to the lease agreement and applicable law after any applicable deductions for damages, cleaning, unpaid balances, or other charges. Residents should review the lease for deposit refund timing and conditions.
Corporate, Short-Term, and Special Programs
Desert Village Townhomes accepts corporate leases and short-term leases, subject to availability, minimum lease requirements, and applicable pricing adjustments. Short-term leases are available for an additional monthly fee.
Desert Village Townhomes offers a community partnership with Summit Athletic Club, providing residents with an exclusive membership discount.
Desert Village Townhomes does offer by-the-bed leasing. The community accepts qualified guarantors for applicants who do not independently meet the income requirements.
Desert Village Townhomes does not offer a furniture rental partnership.
Sustainability and Eco-Friendly Features
Desert Village Townhomes includes sustainability and eco-friendly features such as energy-efficient appliances, LED lighting throughout each home, and smart thermostats designed to help residents maximize comfort while reducing energy use.
Apartment homes at Desert Village Townhomes include energy-efficient appliances, LED lighting, central heating and cooling systems, and smart thermostats to support energy savings and year-round comfort.
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